Terms of Service

This website, the studio services described on it, and the subscription platform are operated by Ejen Studio LLC, a limited liability company based in Doha, Qatar ("Ejen Studio", "the Company", "we", "us", "our").

You can reach us at ejenishere@gmail.com. By using this website, requesting a quote, engaging us for paid work, or subscribing to the platform, you agree to these Terms of Service.

Ejen Studio LLC operates two related lines of business:

• Studio engagements: bespoke creative and technical services including website design and front-end development, product photography, short-form video and reels, social content packs, UGC-style ads, brand direction, and customer-operations setup. Scope and price are defined per project in a written quote or invoice.
• The Platform: subscription-based access to a set of online marketing and generative AI tools, including AI-assisted content, image, and campaign generation, scheduling, and related workflow features. Access is provided on a recurring-fee basis under the plan you select.

These Terms govern both. Where a clause applies only to studio engagements or only to the Platform, it says so.

Quotes are generated from the Company's published rates and remain valid for 30 days from the date of issue unless stated otherwise.

Unless a project agreement says otherwise, a deposit is payable before work begins, with the balance due on or before delivery. The split is stated on your invoice.

All prices are stated in Qatari Riyal (QAR) unless otherwise specified. You are responsible for any taxes, bank fees, or currency-conversion charges that apply on your side.

Payments may be made by the methods shown on your invoice, which may include card payment processed by a third-party payment provider. The Company does not store full card numbers.

Late or missed payments may pause active work and delay delivery.

Access to the Platform's marketing and generative AI tools is provided under a paid subscription. The features, usage limits, and price of each plan are described at the point of sale.

Subscriptions are billed in advance on a recurring basis (for example, monthly or annually) according to the plan you choose. By subscribing, you authorise the Company and its payment provider to charge the applicable fee to your payment method at the start of each billing cycle.

Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. You can cancel at any time; cancellation stops future renewals and is covered in our Refund & Cancellation Policy.

We may change plan features or pricing. Where pricing changes affect an active subscription, we will give reasonable advance notice, and the change takes effect at your next renewal.

If a payment fails, we may retry the charge and may suspend or limit Platform access until the balance is settled.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Accounts are for the subscribing person or organisation and may not be shared or resold unless your plan expressly allows it.

We may offer trials or promotional pricing; unless stated otherwise, a trial converts to a paid subscription at the end of the trial period unless cancelled beforehand.

You agree to use the Platform and its generative AI tools lawfully and not to:

• generate, upload, or distribute content that is illegal, infringing, defamatory, hateful, harassing, sexually exploitative, or otherwise harmful;
• attempt to reverse-engineer, scrape, overload, or circumvent the limits or security of the Platform;
• use the tools to impersonate others, create deceptive or fraudulent material, or violate the rights or privacy of any third party;
• resell, sublicense, or provide automated bulk access to the Platform unless your plan expressly permits it.

You are responsible for the prompts and inputs you submit and for reviewing AI-generated output before you publish or rely on it. We may suspend or terminate access for breach of this section.

Generative AI tools produce output based on the inputs you provide and underlying models supplied by third parties. Output may be inaccurate, incomplete, or similar to output generated for other users; it is provided without warranty of correctness, originality, or fitness for a particular purpose.

Subject to your subscription remaining in good standing and to the terms of the underlying model providers, you may use the output you generate through the Platform for your own lawful business purposes. You are responsible for checking that your use of any output complies with applicable law and does not infringe third-party rights.

The Company retains all rights in the Platform itself — its software, models integrations, templates, and interfaces. Nothing in these Terms transfers ownership of the Platform to you.

For studio engagements, you agree to provide accurate brief information, timely feedback, and any assets, accounts, or approvals we need to deliver the work.

For all services, you confirm that any materials you supply (logos, images, copy, fonts, product information, prompts) are owned by you or properly licensed, and that our use of them to provide the service will not infringe any third party's rights.

You are responsible for reviewing deliverables and AI output and for raising issues within any review window stated for your project.

Each studio engagement includes the number of revision rounds stated in your quote. Additional rounds, or changes that materially expand the agreed scope, are quoted and charged separately.

Requests that fall outside the original brief are treated as new scope and require a new or amended quote before work proceeds.

For studio engagements, ownership of final, paid-for deliverables transfers to you once the engagement is paid in full. Until full payment is received, all work product remains the property of the Company.

The Company retains ownership of its underlying tools, templates, frameworks, software, the Platform, and know-how, and of any preliminary concepts not selected for final delivery.

Unless you request otherwise in writing, the Company may display completed studio work in its portfolio, case studies, and marketing channels.

Third-party assets (stock media, fonts, plugins, libraries, AI models) are provided under their own licenses; any ongoing license costs are the client's responsibility unless stated otherwise.

Studio engagements: either party may end an engagement in writing. If you cancel after work has begun, you remain responsible for payment covering all work completed and any non-recoverable third-party costs incurred up to the cancellation date.

Platform subscriptions: you may cancel at any time to stop future renewals. Cancellation and any refund entitlement are covered in our Refund & Cancellation Policy.

We may suspend or terminate access — to a studio engagement or the Platform — if you materially breach these Terms, fail to pay, or use the service unlawfully. On termination of a Platform subscription, your right to access the tools ends, though we may retain records as described in our Privacy Policy.

The Company delivers services with reasonable skill and care. Except as expressly stated, the website, the Platform, and all services are provided on an "as is" and "as available" basis without further warranties, including any warranty that the Platform will be uninterrupted, error-free, or that AI output will be accurate.

To the maximum extent permitted by law, the Company's total liability arising out of any studio engagement is limited to the total fees paid for that engagement, and its total liability arising out of the Platform is limited to the subscription fees paid by you in the twelve months before the event giving rise to the claim.

The Company is not liable for indirect, incidental, or consequential losses, including lost profits, lost data, or business interruption.

The Company is not responsible for the performance, uptime, or policy decisions of third-party platforms (hosting, payment, AI model, social, or analytics providers) used to deliver or operate the work.

Each party agrees to keep the other's non-public business information confidential and to use it only for the purpose of the engagement or subscription.

This website, including its calculator and concierge chat, is provided for information and to help you scope and request work. Quotes generated automatically are estimates and are not binding until confirmed in a formal invoice by the Company.

You agree not to misuse the website or the Platform, attempt to disrupt them, or use them to submit unlawful, abusive, or misleading content.

These Terms are governed by the laws of the State of Qatar. Any dispute will first be addressed in good faith between the parties, and failing resolution, submitted to the competent courts of Qatar.

The Company may update these Terms from time to time. For studio engagements, the version in effect is the one published on the date your quote or invoice is issued. For Platform subscriptions, material changes take effect at your next renewal, and continued use after changes are posted constitutes acceptance.

Questions about these Terms can be sent to Ejen Studio LLC at ejenishere@gmail.com.