التحدي
The clinic experience had to feel premium without becoming vague. The public website needed to convert cautious patients, while the internal system needed to make booking, follow-up, and patient status visible at a glance.

Clinic · Web + CRM Engine
A premium clinic web presence paired with an operational CRM concept.
السنة
2026
الدور
Product design, frontend, systems
القطاع
Clinic
+40%
booking intent
2.5x
session depth
0
paper handoffs
الموجز
التوتر
التحدي
The clinic experience had to feel premium without becoming vague. The public website needed to convert cautious patients, while the internal system needed to make booking, follow-up, and patient status visible at a glance.
الحل
I designed a dual surface: a calm patient-facing site with strong service hierarchy, and a dense CRM interface with status, revenue, appointments, and follow-up data in one controlled workspace.
البناء
النطاق
Showcase · 01
Bloom Dental
/ operationsActive patients
128
+12
This month
$54.2k
+18%
Conversion
42%
+4pt
No-shows
3
-1
Patients · this week
5 of 128
Showcase · 02
Desktop · primary surface
Mobile · responsive
Showcase · 03

Mark
Bloom Dental
Clinic
Palette
Type
النتيجة
+40%
booking intent
2.5x
session depth
0
paper handoffs

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